Contact Yahoo Mobile Customer Service
How to Reach a Person at Yahoo Mobile
Verified Contact Information
Toll-Free Number:
-
1-800-305-7664Orders
Yahoo Mobile Emails:
Media
accessibility@yahoomobile.com
arbitrations@yahoomobile.com
Yahoo Mobile Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Yahoo Mobile Phone Number
1 (800) 305-7664
Average Hold Time
00:05:16
Average Calls duration
3 minutes
Most Popular Yahoo Mobile Email Address
support@yahoomobile.com
Yahoo Mobile Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
Call Volume by Day
View full overview ›
Yahoo Mobile Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Yahoo Mobile Phone Number | 1 (800) 305-7664 |
| Average Hold Time | 00:05:16 |
| Average Calls duration | 3 minutes |
| Most Popular Yahoo Mobile Email Address | support@yahoomobile.com |
| Yahoo Mobile Live Agent Availability | 3% of callers successfully reach a real person |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Yahoo Mobile Customer Service Rating | 4.7 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 93% phone, 7% email |
| Common Reasons for Contact | Account, product/ service and request for information |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Yahoo Mobile | First and last name, email or address or zip code |
Call Volume by Day
Contact Information
Corporate Office Address:
Visible Service LLC
8350 E Crescent Parkway, Suite 200,
Greenwood Village,
Colorado
80111
United States
Other Info (opening hours):
Other Location:
10000 Park Meadows Dr Lone
Tree, CO 80124-5453
Summary of Yahoo Mobile Customer Service Calls
4.7K
TOTAL
CALLS
CALLS
02:53
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Yahoo Mobile?
Account Question:
- “Cant reset my password”
- “Log in issue”
- “Can not open yahoo mail with account error”
Product/ Service Question:
- “Can't access”
- “My yahoo server in my I phone unable to receive email”
- “Unable to access my email on phone”
Request for Information Question:
- “Request for new password”
- “Need to speak to a real person”
- “To help me with my yahoo account”
Return/ Replace Question:
- “Mobile number change”
- “I need to get excess to my yahoo mail,My cell number changed”
- “Change my phone number in order to receive verification”
Activation/ Cancellation Question:
- “Deactivated account”
- “ACTIVATION OF MY YAHOO MAIL”
- “To excessive way for Yahoo jail to renew email”
Payments and Charges Question:
- “Billy problem paid bill autopay went through my premium services off”
- “Charges for Yahoo plus”
- “A number called me to report a fraud”
Shipping and Delivery Question:
- “Email not coming through”
- “Can’t send email messages won’t deliver”
- “Mail not coming through”
Website/ Application Question:
- “Emails won’t download.”
- “Yahoo does not install”
- “Don’t have Authenticator app with verification code”
Staff Question:
- “I am furious with Yahoo services”
- “Just forced to move to Yahoo's email "service" from cox.net. Can't get any of my thousands of emails from my Cox inbox.”
- “Don’t have email service”
Refund Question:
- “Refund”
Other Question:
- “Email”
- “Trying to block rated messages”
- “Email compromised”
Yahoo Mobile